Telemarketing Agent – Homechoice (1500 Required)

Portrayal:

Key Performance Areas

Deals Performance

Guarantee concurred KPA’s and deals targets are accomplished in accordance with business necessities

Help with expanding deals income inside the Telemarketing office

Effectiveness and Productivity

Arrive at execution targets identifying with efficiency, adherence, turnaround time and quality.

Be accessible to make calls by maintaining a strategic distance from superfluous time spent in after call exercises or breaks so as to give concurred administration levels

Manage arrangements in a composed and productive way guaranteeing that exceptional errands are cutting-edge and departmental administration gauges are clung to consistently

Continually and proactively search for approaches to improve efficiencies through execution, interchanges, methodology and frameworks

Client support

Guarantee a courteous, inviting, productive and expert administration is offered by going about as a minister for HomeChoice

Assume liability for every individual call by guaranteeing that prompt is constantly given in the client’s best advantages

Handle protests properly to guarantee that positive outcomes are accomplished while upgrading client charm

Consistently progress in the direction of improving the client experience and administration conveyance

Quality Standards

Concentrate on “taking care of business first time” so as to guarantee that right and exact data is transferred to clients

Catch all subtleties of client, call log and deals exchanges precisely onto the framework

Hold fast to inside frameworks, arrangements, systems and prerequisites

Necessities:

Capabilities and Accreditations

Evaluation 12/Matric or comparable

On the off chance that no matric, at that point in any event 4 years of offers involvement in a Contact Center

Experience and Skills

6 Months deals involvement in an objective driven condition

PC proficient

Properties and Behaviors

Fiery and inspirational mentality

A solid client center

Extraordinary correspondence and listening abilities

Magnificent deals capacity

Cooperative person yet ready to work autonomously

Magnificent telephonic way

Compensation:

0.00 – 0.00

Type:

Lasting

AA Position:

No

Work Level:

Gifted

 

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